Businesses: Their place in community conversation?

October 21, 2008 by Kurt · View Comments
Filed under: commenting, customer service 
Jeff Herr

Jeff Herr

As we’ve worked on expanding the community offerings on my news company’s web site, we’ve been faced with debating how businesses can be involved. The situation arose in the early beta stage of our MySTLtoday.com site, when a string of coupons from an advertiser in our bridal marketplace showed up in the midst of readers’ comments.

Raising concerns about that prompted an e-mail discussion with Jeff Herr, director of interactive media for Lee Enterprises (our parent company). Jeff makes great points in his e-mail, excerpted here with his permission: Read more

Interesting stuff I saw online from Oct. 11 to Oct. 16

October 16, 2008 by Kurt · View Comments
Filed under: What I've Read 

Here’s some of the stuff I thought was interesting while stomping through the Internet from Oct. 11 through Oct. 16:

Social media ad gap — between value and revenue

October 16, 2008 by Kurt · View Comments
Filed under: general 
Mike Kelly, Veronis, Suhler Stevenson

Mike Kelly

There’s no question that social media has exerted its influence in terms of audience and market valuation. In a webinar sponsored by the American Advertising Federation yesterday, I learned how big the revenue gap is, in terms I had not seen before.

AAF board member Mike Kelly, senior advisor for Veronis Suhler Stevenson, gave the presentation. He noted that MySpace, Classmates.com, Facebook and YouTube generate a mere $6.50 per user in revenue on average. On the other hand, Google, Yahoo!, MSN and AOL generate $55 per user, on average.

This, in spite of numbers like: Read more

Ethics of Facebook friendship: Can it really be a conflict?

October 6, 2008 by Kurt · View Comments
Filed under: general 

I read this piece from the American Journalism Review and tagged it on my Delicious account…but I thought it was interesting enough to delve into in more detail. The question it poses in its headline: “To Friend or Not to Friend? Should reporters befriend their sources via social media?”

I’ll offer my answer right up front: Why not? Read more

Interesting stuff I saw online from Sep. 30 to Oct. 5

October 5, 2008 by Kurt · View Comments
Filed under: What I've Read 

Here’s some of the stuff I thought was interesting while stomping through the Internet from Sep. 30 through Oct. 5:

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